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This privacy policy applies to www.WedWithEZ.com
and all websites and URL's controlled or operated by CFC.com,
Inc., which link to this policy, unless otherwise specified.
Most, but not all other related WedWithEZ.com sites include
the phrase WedWithEZ.com, such as WedWithEASE.com.
This is a new privacy policy effective as of the date set
forth above. Even if you read and approved a prior policy,
you need to review this new version as it has been updated
and revised.
Titles and headings are provided for general reference and
ease of use only, as information may be covered in more than
one heading or under other headings.
If users have questions or concerns regarding this statement,
they should first contact WedWithEZ.com's privacy department
at privacy@WedWithEZ.com.
Information Collection
Registration and Service Professional
Enrollment
In order to complete a service request or to enroll as a prospective
service professional, a user must first complete a registration
form. During registration a user is required to give contact
information (such as name and email address). We use this
information to contact the user about services on our site
for which they have expressed interest, to inform service
professionals of leads, and/or inform customers about service
professionals they matched to. By providing this information
to us, or by submitting a service request, you expressly consent
to being contacted by us and by our service professionals
and providers via phone, fax, email, mail or other reasonable
means, at any of your contact numbers or addresses, in order
that we may provide the services set forth on our Web site,
service your account, reasonably address matters pertaining
to your account or for other reasonable purposes related to
our business. Unique identifiers (such as username and password)
are required. It is optional for the user to provide demographic
information (such as income level and gender) but encouraged
so we can provide a more personalized experience on our Web
site. We also require a service professional's social security
number or federal tax id number to complete a background check
(credit is not checked), prior to a service professional being
approved to join our network.
Service Request
We request information from the consumer in our service request
interview process. A user must provide detailed information
about the service requested. No financial information (such
as credit card number, expiration date) is collected from
the consumer. This information is used to match consumers
with appropriate service professionals. The information may
also be used to contact the consumer to verify or clarify
their service request or to customize the consumer's Web site
experience or future WedWithEZ.com communication.
Information Use
Profile
We store information that we collect through the Web site
experience and activities, cookies, log files, and/or third
parties to create a profile of our users. A profile is stored
information that we keep on individual users that detail their
viewing preferences, activities and interactions with WedWithEZ.com.
Consequently, collected information is tied to the user's
personally identifiable information to provide offers and
improve the content of the site for the user. This profile
is used to tailor a user's visit to our Web site and to direct
pertinent marketing promotions and communications to them.
Cookies
A cookie is a piece of data tied to information about the
user and stored on the user's computer. We use both session
cookies, which terminate when a user closes his browser, and
persistent cookies, which remain on the user's computer until
manually deleted.
By setting a persistent cookie, we enable our users to not
have to log in with a password more than once, thereby saving
time while on our Web site. If users reject these cookies,
they may still use our Web site. The only drawback to this
is that the experience and/or access of a user may be limited
in some areas of our Web site. For example, the user may not
be able to participate in any of our sweepstakes, contests
or monthly drawings that may take place. See the "Profile"
section.
Third Party Advertising
Some of our business partners may use cookies on our Web site
(for example, advertisers). We have no access or control over
these cookies once our business partners have been given permission
to set cookies. This privacy statement covers the use of cookies
by WedWithEZ.com only and does not cover the use of cookies
by any advertisers.
Log Files
Like most standard Web site servers we use log files. This
includes internet protocol (IP) addresses, browser type, internet
service provider (ISP), referring/exit pages, platform type,
date/time stamp, and number of clicks to analyze trends, administer
the Web site, track user's movement in the aggregate, and
gather broad demographic information for aggregate use. IP
addresses, etc. are not linked to personally identifiable
information.
Communications from WedWithEZ.com and its
Service Providers
Special Offers and Updates
We send all new members a welcoming email to verify password
and username. Established members will occasionally receive
information on products, services, special deals, and a bi-monthly
newsletter. Out of respect for the privacy of our users we
present the option to not receive these types of communications.
Please see the Choice and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service
related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users an email. Generally,
users may not opt-out of these communications, though they
can deactivate their account. However, these communications
are not promotional in nature.
Leads Notifications and Trial Lead Notifications
If a user either signs up for our trial program or joins our
service professional network, and elects to receive their
leads via email, that user will receive multiple communications
from us. Other ways we contact members of our service professional
network are via fax, pager, outbound IVR (interactive voice
response), and/or cell text (SMS) messaging. Members of our
service professional network (or prospective members enrolled
in Free Trial) can designate and opt-in on our Web site or
by contacting customer service to receive leads in one or
more of these formats.
Customer Service
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account
via email, fax, phone or mail, and we reply to user inquiries
via email or phone, or other reasonable means, in accordance
with the user's wishes where applicable.
Sharing Information to Provide Services
and to Conduct Our Business
When you submit information to WedWithEZ.com, you authorize
us to share this information with our network of service professionals
and partners in order to try to provide the services you request.
For example, when an approved member of our service professional
network accepts a lead from a registered user, and that user
indicates what personal information they are willing to share
so that the service professional can contact the user, such
as telephone numbers, physical addresses and email addresses,
that information is shared with our service professionals
who have accepted a service request lead. In addition, we
have other approved contractual partners that fulfill services
requests, or that utilize their own service professionals
to supplement our network, and we share your information with
them under contractual restrictions in order to attempt to
provide the services requested. If using our services pursuant
to a membership with one of our partners, WedWithEZ.com may
share your service request activity information with such
partner in certain circumstances. We may also release information
to collection and/or credit agencies for past due service
professional accounts.
Though we strive to preserve user privacy, due to the existing
regulatory environment, we cannot ensure that all of your
private communications and other personal information will
never be disclosed in ways not otherwise described in the
Privacy Policy. By way of example, we may disclose personal
information when required by law wherein we have a belief
that such action is necessary or advisable to comply with
a current judicial proceeding, a court order, legal proceeding,
process or investigation served on our business or Web site(s),
or when we believe parties are misusing or attempting to misuse
our Web sites or services, including but not limited to violating
the law, committing fraud, deception, theft, attempting to
harm or divert our business, engaging in threatening or inappropriate
behavior or threatening to place, or placing themselves or
others in danger. You should also be aware that courts of
equity, such as U.S. Bankruptcy Courts, may have the authority
under certain circumstances to permit your information to
be shared or transferred to third parties. Finally, although
we strive to protect your privacy, third parties beyond our
control may unlawfully intercept or access transmissions or
private communications. Therefore, we do not promise, and
you should not expect, that your personal information or private
communications will always remain private.
Aggregate Information (non-personally
identifiable)
WedWithEZ.com may share aggregated activity or statistical
information with partners, advertisers or others, but that
information that does not contain personally identifiable
information.
Business Transitions
In the event WedWithEZ.com goes through a business transition
such as a merger, being acquired by another company, or selling
a portion of its assets, users' personal information will,
in most instances, be part of the assets transferred. See
also, section entitled "Changes and updates to this policy…"
set forth below.
Choice/Opt-out
Our users are given the opportunity to 'opt-out' of having
their information used for purposes not directly related to
our Web site at the point where we ask for information. For
example, our service request form has an 'opt-out' mechanism
so users who submit a service request from us, but don't want
any marketing material, can keep their email address off of
our lists.
Users who no longer wish to receive our promotional communications
may opt-out of receiving these communications by replying to
unsubscribe in the email or email us at customerservice@WedWithEZ.com.
Users of our Web site are always notified when their information
is being collected by any outside parties. We do this so our
users can make an informed choice as to whether or not they
should proceed with services that require an outside party.
Background Checks
To determine if users qualify for membership in our service
professional network, we use their name, company name and/or
social security number or federal tax id number to request
a background check. This information is viewable only by the
appropriate personnel. WedWithEZ.com may check for bankruptcies,
liens, civil judgments and/or criminal activity for the individuals
listed with an account, as well as for the company or business
entity requesting membership. In addition, WedWithEZ.com will
verify that a service professional has the proper certifications
and licenses mandated by the state(s) the service professional
operates in by utilizing one or more third party verifications
systems. We also may verify and validate the existence of
certain business insurance policies as we require for membership
via your insurance provider and / or broker.
Links and Integrated Partnerships
This Web site contains links from and to other Web sites.
Please be aware that WedWithEZ.com is not responsible for
the privacy practices of such other Web sites. We encourage
our users to be aware when they leave our Web site and to
read the privacy statements of each and every Web site that
collects personally identifiable information. This privacy
statement applies solely to information collected by this
Web site. On occasion, a partner Web site will employ our
matching engine in a co-branded format. A co-branded web page
includes both the WedWithEZ.com logo and/or URL and the partner
sites logo and/or URL, but does not appear to be part of the
WedWithEZ.com Web site.
With some partners, WedWithEZ.com receives information concerning
the service requested by a consumer including personal or
contact information that is inputted on a partner Web site.
This information is sent from the partner to us either in
a batched format, or via Internet technology such as XML,
FTP or HTTP Post. In any case, this information may or may
not be encrypted by the partner. With other partners, WedWithEZ.com
may provide information concerning a consumer's service request,
including contact information to other partners to provide
services.
Surveys & Contests
From time-to-time, WedWithEZ.com may request information from
users via surveys or contests. Participation in these surveys
or contests is completely voluntary and the user therefore
has a choice whether or not to disclose this information.
The requested information typically includes contact information
(such as name and mailing address), and demographic information
(such as zip code). Contact information will be shared with
the contest or survey sponsors (if WedWithEZ.com elects to
utilize an outside promotions or survey company) to notify
the winners and award prizes. Survey information will be used
for purposes of monitoring or improving the use and satisfaction
of our services and this Web site. Though we may use an intermediary
to conduct these surveys or contests, they may not use users'
personally identifiable information for other secondary purposes
unless specified.
Security
While we employ several different security techniques, "perfect
security" does not exist on the Internet and we do not
guarantee security of information or that unauthorized access
will not occur.
Servers that store personally identifiable information are
in a supervised and/or locked facility. While on certain pages,
such as our order form, the lock icon on the bottom of Web
browsers such as Netscape Navigator and Microsoft Internet
Explorer becomes locked, as opposed to un-locked, or open,
when users are just 'surfing'.
Users' personal information off line is restricted by procedures
and authorized access to workers who reasonably need the information
for their areas of responsibility (for example, a billing
clerk, a sales rep, a customer service representative or management).
If users have any questions about the security at our Web site,
users can send an email to privacy@WedWithEZ.com.
Verification and Supplementation of Information
In order for us to better conduct our business it is sometimes
advisable or necessary for us to verify and/or supplement
the information we receive with information from 3rd party
sources.
Enhancement of Marketing Profile
Occasionally, we purchase third party marketing data and add
it to our existing user database to better target our advertising
and provide pertinent offers we think our users would be interested
in. We use this information to enhance or overlay the 'profile'
of individual users. This aggregate marketing data is therefore
tied to the users' personally identifiable information. See
also the "Profile."
Correcting/Updating/Deleting/Deactivating
Personal Information
If a user's personally identifiable information changes (such
as zip code, phone, email or postal address), or if a user
no longer desires our service, we provide a means to correct,
update or delete/deactivate users' personally identifiable
information. This can be done by emailing our Customer Support
at customerservice@WedWithEZ.com.. Or, contact us by telephone
or postal mail at the contact information listed below.
Changes and Updates to This Policy and
to WedWithEZ.com Services, Products and Functionality of Web
Site(s)
We reserve the right to change our information, features,
services, products, policies, promotions, disclosures and
disclaimers at any time. Changes to this Policy will be in
writing and be posted on our Web site as applicable. Please
check these terms periodically for changes. At the top of
the policy we indicate the date of an update. The continued
use of any WedWithEZ.com services or of the applicable WedWithEZ.com
affiliated web sites following the posting of changes to these
terms will mean you accept those changes
Contact Information
If users have any questions or suggestions regarding our privacy
policy, please contact us at:
WedWithEZ.com
2250 Foxmoor Lane
Suite 518
Aurora, IL 60504
customerservice@WedWithEZ.com
privacy@WedWithEZ.com
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